Privacy Policy

1. Introduction

At French Alpina Transfers, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (the “Site”) and use our services. By using the Site, you agree to the collection and use of your personal data in accordance with this policy.

2. Data Controller

The data controller responsible for your personal data is:

Company Name: French Alpina Transfers
Legal Structure: Société par actions simplifiée (SAS)
SIRET Number: 93821655300017
Headquarters Address: 318 CHEMIN DE LA CHARRETTE, 73200 ALBERTVILLE, France
Phone Number: +33665842222
Email Address: frenchalpinatransfers@gmail.com
Publication Director: DEMIRKAZIK Muhammet

If you have any questions or requests regarding your personal data, please contact us using the contact details provided above.

3. Information We Collect

We collect the following types of personal data:

• Personal identification data: Name, email address, phone number, etc.
• Transaction data: Information related to your purchases or services, including payment details.
• Browsing data: Information collected through cookies and similar technologies (e.g., IP address, device type, browser type, pages visited, etc.).
• Communication data: Any information you provide when contacting us via email, forms, or live chat.

We collect personal data directly from you when you interact with the Site (e.g., when you complete a contact form, book a transfer, or subscribe to our newsletter).

4. How We Use Your Data

We use your personal data for the following purposes:

• Providing services: To process and fulfill your transfer bookings, manage your account, and communicate with you regarding your services.
• Customer support: To respond to your inquiries and provide support.
• Improving the Site: To analyze user behavior on the Site, improve user experience, and optimize our services.
• Marketing and communication: To send you newsletters, promotions, or updates if you have opted in to receive them. You can unsubscribe at any time.
• Legal compliance: To comply with legal obligations, including fraud prevention and dispute resolution.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide us with your explicit consent (e.g., by filling out a contact form or subscribing to newsletters).
Contractual necessity: To fulfill our contractual obligations (e.g., processing your booking and providing transfer services).
Legitimate interest: For improving our services, understanding user behavior, and marketing, provided that this does not override your rights and freedoms.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your personal data with third parties in the following cases:

• Service providers: We may share data with trusted service providers (e.g., payment processors, website hosting, marketing agencies) who assist us in operating the Site and providing services.
• Legal obligations: We may disclose your data if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When personal data is no longer necessary for these purposes, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal data:

Access: You have the right to request a copy of your personal data.
Rectification: You can request that any inaccurate or incomplete data be corrected.
Erasure: You may request the deletion of your personal data, subject to certain legal exceptions.
Restriction of processing: You can request that the processing of your data be restricted in certain circumstances.
Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal data based on legitimate interests, including profiling.

To exercise these rights, please contact us at [contact email address]. We may ask you to verify your identity before processing your request.

9. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to collect information about your preferences and activity on the Site. You can control and manage cookies through your browser settings.

For more information, please refer to our Cookie Policy.

10. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. International Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data, in accordance with applicable data protection laws. This may include using specific legal mechanisms such as Standard Contractual Clauses.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of the page. Please review this policy regularly to stay informed about how we are protecting your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Address: FRENCH ALPINA TRANSFERS, 318 CHEMIN DE LA CHARRETTE, 73200 ALBERTVILLE, France
Phone Number: +33665842222
Email Address: frenchalpinatransfers@gmail.com